Why has my card been declined?

Modified on Wed, 30 Oct, 2024 at 10:50 AM

If your payment is declined, it may be due to your bank not recognising some of the information entered on the payments page, or they may view the online transaction as unusual activity on your card.


To resolve this, please ensure that all information on the payments page matches exactly what is on your card.


If your payment attempts continue to be declined, we recommend contacting your bank. They will be able to provide you with more details about the issue.

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