Can I get a refund for my subscription?

We will evaluate refunds for unused membership subscriptions as per the guidelines in the Member Participation Policy on an individual basis. 

Member participation policy — Member participation is defined as where a Member has uploaded media, sent or read messages, uploaded any written content to the site, liked or matched other members, since the membership subscription was activated.

Each request for a refund will be assessed individually by our Refund Team.

Please note, an administrative fee will be applied to all refunds.