Why am I not receiving emails from you?

If you’re not receiving our emails, it’s likely that your email provider is blocking us or that our emails are being diverted to your junk or spam folder. 

To ensure you receive our communications, please add us to your safe senders or contact list. Here’s how to do that for popular email providers:

Hotmail/Outlook

1. Log in to your Hotmail account.
2. Click on the menu arrow in the top left corner.
3. Select 'People' and then click on 'New' at the top of the screen.
4. Type "EMAIL SENDER" into the Email box and click 'Save' (you don’t need to complete the entire contact form).

Yahoo

1. Log in to your Yahoo account.
2. Click on 'Options' in the top right corner and select 'Mail Options'.
3. Click on 'Contacts' from the left menu.
4. Click on 'Add Contact'.
5. Type "EMAIL SENDER" in the top section, then scroll down and click 'Save'.

Gmail

1. Log in to your Gmail account.
2. Click on 'Contacts' from the left menu.
3. Click on the '+ Friend' icon at the top left corner.
4. Type "EMAIL SENDER" into the Email box and click 'Save' (you don’t need to fill out the entire contact form).

If you continue to have issues, please check your spam folder and mark any emails from us as "Not Spam". 

If you need further assistance, feel free to reach out!